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True London Stays

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Tailored Services Offered by FBS

Customized Check-In and Check-Out Times

Bespoke Recommendations and Itinerary Planning

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Discover tailored luxury, seamless convenience, and exclusive perks that elevate your London living experience.

Perfectly Located Homes

100%

Stylish, Luxurious Interiors

100%

Easy, Flexible Booking

100%

Tailored Guest Services

100%

20 years of proven expertise in property.

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Find quick answers to common questions about our services, booking process, policies, and more. Your clarity and confidence are our priorities—explore our comprehensive FAQs today.

What is included in the accommodations?

All our properties are fully furnished and equipped with high-speed Wi-Fi, modern kitchens, fresh linens, towels, and toiletries. Many also offer extras such as smart TVs, parking, or outdoor spaces, depending on the property.

How do I check in and out of the property?

We provide a smooth self-check-in process with lockboxes or smart locks. Check-in is typically from 3:00 PM, and check-out is by 11:00 AM. Detailed instructions will be shared prior to your arrival.

Are your properties suitable for long-term stays?

Absolutely! We encourage long-term stays to help you fully explore London while benefiting from discounted rates. Whether for work, relocation, or extended leisure, our accommodations are perfect for extended bookings.

What is your cancellation policy?

Our standard cancellation policy allows for changes up to 14 days before check-in. However, we also offer Premium options where this policy can be more flexible. Please contact us directly to learn more about these options.

What should I do if I encounter an issue during my stay?

We are here to help 24/7. Should you experience any issues or need assistance, our support team is just a call or message away. Contact details will be provided with your booking confirmation.

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Architecture

Lord’s Guesthouse

Bermondsey Guesthouse

Brixton Hub

City Center Flat

Croydon Hub

Elegant & Cozy...

Canning Town

True London Stays

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Testimonials

Tailored Services Offered by FBS

Comfort, style, and prime locations.

Guests Served

Average Guest Satisfaction

Benefits

Perfectly Located Homes

Stylish, Luxurious Interiors

Easy, Flexible Booking

Tailored Guest Services

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